| CUSTOMER
SERVICE INFORMATION
How
To Contact Us
If you have questions please
call us at 410 781 7479,
Or email us at info@mdtack.com
Or fax us at 410 552 1179 |
Placing An Order
When placing an order it’s important
to remember that our site is NOT operated as a shopping
cart. Therefore you should NOT send credit card information
to us via email. At the time you call and place your
order we will take the appropriate payment information,
the old fashion way, verbally.
|
Payment
Methods
Maryland
Tack, Inc. accepts Visa and Mastercard. We
also accept checks and USPS money orders.
If paying by check
or USPS money order:
-
Please
include a copy of your order.
-
If
you choose to pay by check shipment of your order
will be delayed until you check clears.
-
If
paying by USPS money order your order will ship
upon receipt of the money order.
-
Please
make check or money order payable to Maryland Tack,
Inc.
Send payment and
the copy of your order to:
Maryland
Tack, Inc.
1457 Fannie Dorsey Road
Sykesville, MD 21784
|
Shipping
Information & Rates
Shipping times will vary.
In most cases items will be shipped in 1 to 10 days.
However, every item isn’t always in stock. Items
in stock will generally ship the next day.
Our standard shipping is
UPS Ground.
Our Rates for the Continental
United States regular shipping.
| Order
Amount |
Rate |
Order
Amount |
Rate |
| under $20.00 |
$7.95 |
$150.01 to $200.00 |
$18.95 |
| $20.01 to $50.00 |
$9.95 |
$200.01 to $300.00 |
$20.95 |
| 50.01 to $75.00 |
$11.95 |
$300.01 to $400.00 |
$22.95 |
| $75.01 to $100.00 |
$13.95 |
$400.01 to $600.00 |
$24.95 |
| $100.01 to $150.00 |
$15.95 |
over $600.00 |
Will quote |
Saddles … English $38, Western saddles $40, for most locations. If the shipping is more we will notify you prior to shipping.
UPS Next Day, 2nd Day Air, 3 Day Shipping is available. Please call for applicable rate quote. |
Return
Policy
Your satisfaction is important
to us. If you are not satisfied with your purchase,
you may return the unused item within 21 days of receipt
(as indicated by UPS) for an exchange, store credit
or refund of the purchase price. Items returned must
be in new condition in original packaging with all tags
in place. Returns will not be accepted after the 21
day limit. Items that have been used, abused or damaged
will not be accepted.
Shipping charges will not
be refunded.
Returns are not accepted
for Clearance, Closeout and Custom items (color or size).
Saddles may be returned or
exchanged within 3 days of receipt of the saddle if
the saddle is in like new condition and free of any
signs of usage. |
Your
Comments
We want to hear from you.
If you have questions, suggestions or comments please
email us. info@mdtack.com
You can also sign up for
our email club and receive periodic mailings about new
stuff we are carrying, specials, close outs and real
deals. Just send us your name and email address. |
And
be assured YOUR PRIVACY MATTERS
We will never, ever, ever
share your personal information with any other party.
Period. |
|
